Risk identification and assessment
What are the risks to your business?
We can help you identify, categorise and assess your risks, and decide on remedial measures to tackle them.

Reputation management
How healthy is your corporate reputation?
We can provide a framework for measuring and improving corporate reputation that bridges the gap from where you are now to where you would like to be.

Stakeholder engagement
What do your stakeholders think of you?
Stakeholders include not just customers, employees, and shareholders, but also regulatory authorities, industry bodies, unions, NGOs, politicians, investment analysts, and the media. We can help you develop strategies that engage with the people and the institutions that matter.

Issues management
What are your key issues?
Every organisation has issues to contend with. If these are not managed effectively, they can rapidly escalate into crises. We have developed a disciplined system for managing issues that allies leading academic thinking with simple, practical steps.

Crisis planning
How satisfied are you with your current plans?
Every company should have crisis management plans that are up-to-date and easy to use. We are experienced in creating such plans from scratch or tailoring existing plans to better meet the needs of the organisation.

Simulation exercises
How well trained is your crisis team?
A simulation is a great way to test the crisis plan and an excellent team building exercise. We can design and facilitate simulations that will challenge the team and test the plan.

Crisis response
How confident would you be at handling a crisis on your own?
A crisis is something out of the ordinary. It is not your core business but it is ours. We can provide you with the peace of mind that comes with over 25 years’ experience.


What happens after an incident?
It can be helpful to have an independent expert review what has occurred and make recommendations for the future so the organisation learns from the experience.

Media training

How comfortable would you be facing the media? We can help prepare and equip you with the necessary skills and confidence.